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← Wiz, Inc.

Solutions Support Engineer, Brazil

Wiz, Inc.
Location
Remote - Brazil
Posted
17 days ago
Department
Support
What they actually want (must-haves)
  • Native Brazilian speaker with excellent command of English, both spoken and written
  • Comfortable working 10am to 7pm BRT
  • 5+ years of hands-on, technical experience in customer support, technical support, system administration, or related customer-facing role
  • 2+ years of experience with Cloud technologies (Azure, AWS, GCP)
  • 1+ years of hands-on experience designing, deploying, and managing production-grade Kubernetes clusters and custom applications
  • Experience in reading or debugging code in one or more of the following: Java, Python, Shell, JavaScript, JSON
Nice to have
  • Experience with DevOps technologies
  • Familiarity with REST APIs or GraphQL
  • Knowledge of basic web technologies (e.g., HTTP, HTML, DNS)
  • Understanding of networking fundamentals (e.g., TCP/IP, Routing, VPNs, VLANs, Peering, Load Balancing)
  • Understanding of relational databases
What the job really is

As a Solutions Support Engineer at Wiz, you will provide technical support to customers, troubleshooting issues related to cloud technologies and Kubernetes. Your role involves collaborating with teams to resolve technical problems, maintaining documentation, and creating automated solutions to enhance the support process. You will also participate in an on-call rotation for after-hours support.

Things to weigh
  • No salary listed
  • Role requires participation in on-call rotation for after-hours support
  • No visa sponsorship offered for this position
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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