HHiring Reality
← Wisetack

Borrower Success Specialist

Wisetack
Location
Remote, USA
Posted
26 days ago
Department
Sales and Account Management
Salary
$55,000-$62,000
What they actually want (must-haves)
  • Bachelor’s degree in business administration, marketing, communications, or related field
  • 2+ years of experience in consumer lending, inside sales, financial services, customer-facing growth, home services, or a similar environment
  • Strong ability to build trust, handle objections, and motivate action
  • Good judgment and the ability to assess a situation and determine the appropriate next step without needing a prescribed response for every scenario
  • Empathy and sound judgment in financially sensitive conversations
  • Strong prioritization, organization, and follow-through
What the job really is

The Borrower Success Specialist at Wisetack will manage a portfolio of borrower applications, focusing on helping them complete and fund their financing requests. This role involves direct communication with borrowers to address their concerns, navigate barriers, and provide guidance throughout the application process. The Specialist will also gather insights from borrower interactions to improve the overall application experience and support the company's growth objectives.

Benefits
  • Base salary between $55,000-$62,000
  • Annual target variable of $20,000-$25,000
  • Equity
  • Benefits
Things to weigh
  • Commission is tied directly to funded loans
  • Role involves high-volume outbound communication
  • No approval or decline of credit, or changes to underwriting requirements
  • The base salary range is a guideline and total compensation may vary based on qualifications
Job score4/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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