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Customer Service Consultant

Weploy
Location
Brisbane
Posted
11 days ago
What they actually want (must-haves)
  • Experience in a call centre, recruitment, or high volume customer service setting
  • Confidence in a fast paced, phone based environment
  • Ability to build rapport and trust quickly
  • Proactive problem-solving skills
  • Organizational skills and detail-focused
  • Comfortable juggling competing priorities
What the job really is

As an Outbound Customer Service Consultant, you will primarily focus on sourcing and recruiting support workers to meet client needs through high-volume outbound calls. You will also assist existing clients with their inquiries about the platform and ensure accurate details are maintained across internal systems. This role emphasizes relationship building, recruitment, and achieving fulfillment targets in a fast-paced environment.

Benefits
  • Competitive base salary $70k+ super, plus performance bonus incentives
  • Hybrid working arrangement with flexibility after probation
  • Genuine career growth as the business scales
  • Health, fitness and wellbeing perks
  • Regular team socials to connect and celebrate
  • Extra leave perks including a day off for your birthday
Things to weigh
  • High daily call volume may lead to a demanding work environment
  • Role heavily focused on recruitment which may not appeal to all customer service professionals
Job score3.4/5
Benefits4/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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