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CSA - Billing Officer

Weploy
Location
Dandenong South
Posted
1 month ago
Department
Contact Centre Opportunities (Weployee)
What they actually want (must-haves)
  • Previous experience in billing, invoicing, accounts or similar high-volume finance administration
  • Strong Excel skills - pivot table experience is highly regarded
  • Exceptional attention to detail
  • Comfortable learning and switching between multiple systems, portals and screens
  • Confident communicator who is comfortable picking up the phone and speaking with clients, operations and field staff
  • Proactive approach - you ask questions, investigate discrepancies and raise issues early
What the job really is

The Billing Officer role involves processing high-volume billing and reconciling data while collaborating with various stakeholders including operations, sales, and clients. Daily tasks include reviewing job data, verifying completed jobs, managing client-specific billing requirements, and resolving billing queries. The position requires strong Excel skills and a proactive approach to ensure accurate billing for large client accounts.

Things to weigh
  • No formal finance qualification required, which may appeal to a broader range of candidates
  • Role involves high-volume processing which can be repetitive
  • Fast-paced environment may not suit everyone
  • Requires strong communication skills and proactive problem-solving
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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