Knowledge and Support Readiness Manager, Waymo Rider Support

In this role, you will manage the knowledge and training initiatives for Waymo's Rider Support team, ensuring that agents are well-prepared and proficient in their roles. You will analyze training metrics, oversee the development of training materials, and validate agent readiness for safety testing. Your work will involve collaborating with various teams to enhance operational effectiveness and improve the overall training process.

• Discretionary annual bonus program
• Equity incentive plan
• Generous Company benefits program

• Salary range provided, but actual pay depends on various factors including location and experience
• Role involves significant responsibility in ensuring compliance and safety standards
• Hybrid role may require flexibility in work location