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Corporate Merchant Field Officer

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Location
Abidjan, Côte d'Ivoire
Posted
1 month ago
Department
Payments
What they actually want (must-haves)
  • At least 2 years of experience in field roles, assessing service quality or conducting surveys/data collection
  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Good written communication
  • Great attention to detail
  • Outstanding memorization abilities
Nice to have
  • English will be a plus
  • Experience in selling, network management, communication or distribution
  • Result-oriented with an engaging personality
  • Effective communicator, both in writing and in person
  • Detail-oriented with a pursuit of excellence
What the job really is

As a Corporate Merchant Field Officer, you will conduct field visits to assess and monitor the merchant network, ensuring compliance with service quality and operational standards. Your responsibilities include analyzing merchant activities, reporting on service quality, and training corporate merchants on best practices. You will also perform internal audits and support corporate deployments, contributing to the overall improvement of the merchant network's reliability.

Benefits
  • Competitive salary calculated using a transparent formula
  • Generous health insurance for yourself and your dependents
  • 26 weeks of parental leave for mothers and 4 weeks for fathers
  • Subsidized child care for returning parents
  • Airtime reimbursement
  • Free food
Things to weigh
  • No specific salary figures provided
  • Role involves significant fieldwork and travel
  • Position is temporary (CDD-6 months)
  • Fluency in French is mandatory, English is a plus
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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