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← Voxie Inc

Customer Onboarding Consultant

Voxie Inc
Location
LATAM
Posted
26 days ago
Department
Customer Success
What they actually want (must-haves)
  • Full professional fluency in English, written and spoken
  • 2+ years in a consultative onboarding, implementation, or account management role supporting multi-location or franchise organizations
  • 1+ year working with marketing technology or digital communication tools in a customer-facing capacity
  • Experience managing relationships with director and manager-level stakeholders
  • Track record of running multiple implementations at once and keeping them on schedule
  • Solid project management skills with the ability to run several concurrent implementations
Nice to have
  • Experience at an early-stage or high-growth SaaS company
What the job really is

As a Customer Onboarding Consultant at Voxie, you will manage the implementation lifecycle for franchise and multi-location brands, ensuring smooth onboarding from kickoff to go-live. Your role involves coordinating with various stakeholders, documenting workflows, and developing SMS strategies that align with client goals while maintaining compliance. You will also contribute to improving onboarding materials and manage multiple concurrent implementations effectively.

Things to weigh
  • This is a contract engagement, not a full-time employee position
  • Fully remote role requiring meaningful daily overlap with U.S. business hours
  • Requires reliable high-speed internet and a quiet, professional environment for video meetings
Job score2.8/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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