HHiring Reality
← VIXXO

Senior Customer Service Representative

VIXXO
Location
Dallas, TX
Posted
27 days ago
Department
SBUX
What they actually want (must-haves)
  • Minimum of 1-year experience providing excellent customer service
  • Working knowledge of Microsoft Office products including Word, Outlook, and Excel
Nice to have
  • Siebel experience
  • Experience with facilities maintenance
What the job really is

The Senior Customer Service Representative at Vixxo will act as a liaison between customers and the company, focusing on understanding and addressing facility and asset management needs. Daily tasks include responding to service requests, managing preventive maintenance processes, and maintaining communication with customers and service contractors to ensure service level agreements are met. This role emphasizes collaboration and effective communication to build rapport and achieve customer goals.

Things to weigh
  • No salary listed
  • Role described as a starting point for a career, which may imply limited immediate growth opportunities
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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