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← Vise

Senior Client Service Associate

Vise
Location
New York, NY
Posted
5 days ago
Department
Client Service & Operations
Salary
$110,000-130,000
What they actually want (must-haves)
  • Minimum of 3-5 years of client operations-related role in wealth management, investment management, or a related financial services environment
  • Strong attention to detail with the ability to stay organized and prioritize in a fast-moving setting
  • Clear and confident communicator with excellent verbal and written communication skills
  • Intellectually curious, independently resourceful, and thrives in a goal-oriented environment
  • Quick learner who can adapt to new tools, processes, and product updates with ease
  • Team-focused mindset, eager to collaborate and take initiative with others to resolve problems
Nice to have
  • Experience with custodian platforms (such as Charles Schwab and Fidelity)
  • Comfortable working with programming languages and interfaces (such as SQL, Retool, and Snowflake)
What the job really is

As a Senior Client Success Associate at Vise, you will be a key resource for financial advisor clients, ensuring smooth account onboarding and daily operations. Your responsibilities include managing client inquiries, overseeing trading workflows, and maintaining data accuracy across systems. This role requires strong communication skills and the ability to thrive in a fast-paced environment while collaborating with various teams to enhance client service.

Benefits
  • Competitive salary and equity
  • Unlimited PTO and great benefits, including $1 medical insurance
  • 401k plan with generous matching and self-directed brokerage account option
  • Access to investment management and free financial advice from one of our partner RIA firms
  • Paid lunches at our NYC office
  • Career growth and development opportunities
Things to weigh
  • Role is onsite in SoHo, NYC office
  • No specific mention of remote work options
  • Salary range provided but actual compensation based on skills and experience
  • Fast-paced environment may not suit everyone
Job score4.2/5
Benefits3/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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