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← Viam

Director, Forward Deployed Engineering

Viam
Location
New York, NY
Posted
1 month ago
Department
Product & Education
Salary
$225,000 - $275,000
What they actually want (must-haves)
  • Experience managing engineers who deploy software in customer environments
  • Deep systems experience and the ability to get fluent in an unfamiliar platform quickly
  • Judgment across systems integration, SDKs, and edge/cloud architectures
  • A track record with enterprise customers
  • Comfort deciding with incomplete information and owning the outcome
  • Experience building structure where none existed
What the job really is

The Director of Forward Deployed Engineering at Viam will lead a team of five engineers focused on deploying the company's robotics platform for customers. This role involves managing technical approaches, making architectural decisions, and serving as the primary technical liaison with customer leadership throughout the deployment process. The position requires a blend of technical expertise and leadership skills, with responsibilities including coaching engineers, driving production schedules, and translating field learnings into product priorities.

Benefits
  • Salary range of $225,000 - $275,000/year
  • Comprehensive Total Rewards package including equity grants and health benefits
  • 100% covered medical/dental/vision insurance plans
  • Commuter benefits
  • 25 days paid vacation and generous holiday observances
  • Free lunch every day in the office
Things to weigh
  • Hybrid work model with 3 days/week in the NYC office and occasional travel to customer sites
  • Prior professional robotics experience not required, but comfort with hardware and physical systems is necessary
  • Role involves leadership but also requires technical involvement without daily coding
Job score4.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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