HHiring Reality
← Via

Dispatch Lead

Via
Location
Park City, UT
Posted
11 days ago
Department
Field Operations
Salary
$55,000 - $68,000
What they actually want (must-haves)
  • 3+ years of people management experience leading frontline operations, customer support, dispatch, call-center, logistics/transportation, or similarly fast-paced teams
  • Proven ability to coach, develop, and hold team members accountable
  • Strong operator who can manage competing priorities and make decisions quickly
  • Customer-focused and empathetic with a commitment to delivering exceptional service experiences
  • Comfortable owning operational outcomes and taking accountability for team performance
  • Tech-savvy and comfortable learning new systems, tools, and technologies quickly
What the job really is

As a Dispatch Lead, you will manage a team responsible for customer support and dispatch operations, ensuring high-quality service and operational excellence. Your role involves coaching team members, solving real-time operational challenges, and collaborating with local leadership to improve processes. This position requires strong people management skills and the ability to adapt to a fast-paced environment.

Benefits
  • Medical plans
  • 401K matching
  • Salary range: $55,000 - $68,000 / year
Things to weigh
  • In-person position based in Park City five days per week
  • Weekend availability may be required based on operational needs
  • Final salary determined by experience, knowledge, and skills; does not include equity or variable pay
Job score4.2/5
Benefits2/5
Freshness5/5
Career value4/5
Role clarity5/5
Pay transparency5/5

Applying to Via?

See how your résumé matches this role — and tailor it from what actually gets interviews.