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← Via

Field Operations Manager

Via
Location
Denver, CO
Posted
17 days ago
Department
Field Operations
Salary
$65,000 - $75,000
What they actually want (must-haves)
  • Operational experience in people management, logistics, customer service, or process-oriented work
  • Strong relationship-building skills with drivers, riders, and city partners
  • Hands-on and proactive approach to problem-solving in the field
  • Ability to think tactically and strategically about operational issues
  • Mission-driven motivation to improve community transportation access
  • Based in the Denver area and available to be onsite 4-5 days a week
What the job really is

As a Field Operations Manager at Via, you will oversee the daily operations of transportation services, ensuring they run smoothly and reliably for the community. Your role involves making real-time decisions regarding fleet management, supporting drivers, and implementing improvements based on rider feedback. You will also analyze data to enhance service performance and act as a liaison between city partners and internal teams.

Benefits
  • Salary range of $65,000 - $75,000 per year
  • Generous and comprehensive benefits package including free medical plans and 401K matching
Things to weigh
  • Final salary is determined by experience, knowledge, and skills, and does not include equity or variable pay
  • This is a fully in-person position with a high expectation for onsite presence
  • Role involves hands-on problem-solving which may not suit all candidates
Job score3.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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