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← Via

Operations Manager

Via
Location
Elmira, NY
Posted
24 days ago
Department
Operations
Salary
$65,000-$90,000
What they actually want (must-haves)
  • Operational experience in people management, logistics, customer service, or process-oriented work
  • Strong relationship-building skills with drivers, riders, and city partners
  • Hands-on and proactive approach to problem-solving
  • Ability to think tactically and strategically about operational issues
  • Deep understanding of fixed-route transit challenges
  • Experience managing and retaining professional CDL drivers
What the job really is

As an Operations Manager at Via, you will oversee daily operations to ensure safe and reliable transportation services. Your role involves making real-time decisions regarding fleet and driver management, building relationships with drivers, and implementing improvements based on rider feedback. You will also act as a liaison between city partners and internal teams to enhance service delivery.

Benefits
  • Salary range of $65,000-$90,000 per year
  • Free medical plans
  • 401K matching
Things to weigh
  • Final salary depends on experience and skills, with no equity or variable pay mentioned
  • Fully in-person position with a requirement to be onsite 4-5 days a week
Job score4/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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