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← Via

Field Operations Manager

Via
Location
Tacoma, WA
Posted
26 days ago
Department
Field Operations
Salary
$70,000 - $82,500
What they actually want (must-haves)
  • Operational experience in people management, logistics, customer service, or process-oriented work
  • Strong relationship-building skills with drivers, riders, teammates, and city partners
  • Hands-on and proactive approach to problem-solving in the field
  • Ability to think tactically and strategically about operational issues
  • Mission-driven mindset focused on improving transportation access
What the job really is

As a Field Operations Manager at Via, you will oversee daily operations of transportation services, ensuring smooth and reliable service for riders. Your role involves making real-time decisions regarding fleet management, driver support, and community feedback, while using data to enhance service efficiency. You will also act as a liaison between drivers, city partners, and internal teams to align operational goals with community needs.

Benefits
  • Salary range of $70,000 - $82,500 per year
  • Free medical plans
  • 401K matching
Things to weigh
  • Fully in-person position with onsite expectation 5 days a week
  • Final salary determined by experience, knowledge, and skills, with no equity or variable pay details provided
Job score3.8/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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