Big Lick Vet - CSR

The Client Service Representative (CSR) at Big Lick Vet is responsible for creating a welcoming environment for clients and their pets, providing exceptional service both in person and over the phone. Daily tasks include managing client communications, scheduling appointments, handling patient check-ins and check-outs, maintaining accurate records, and supporting the veterinary team in delivering high-quality patient care. The role emphasizes professionalism, empathy, and effective communication in a fast-paced veterinary setting.

• 401(k) with Matching
• Health Insurance, Dental Insurance, Vision Insurance
• Supplemental Benefits, including Long-term Disability and Short-term Disability
• Health Savings Accounts
• Holiday Pay
• Paid Time Off

• Compensation varies based on experience and skill
• No weekends required, but must be flexible with scheduling during open hours
• The role requires handling sensitive situations with tact and professionalism