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Production Admin

Vertex Service Partners
Location
Mill Creek, WA 98012
Posted
1 month ago
Department
Office Production Administration
Salary
$29 - $31
What they actually want (must-haves)
  • Customer service or administrative experience; construction or home services experience a plus
  • Proficiency with CRM and service management software (ServiceTitan preferred)
  • Strong organizational skills and ability to manage multiple priorities with attention to detail
  • Excellent verbal and written communication skills, with a customer-focused approach
  • Problem-solving mindset; adaptable, proactive, and team-oriented
  • Comfortable working at a computer for extended periods; able to occasionally lift up to 15 lbs
What the job really is

The Production Administrator at Vertex Service Partners is responsible for ensuring a high-quality experience for customers after roofing projects are completed. This role involves coordinating with partners, clients, and internal teams, managing warranty appointments, and maintaining communication to set expectations. The administrator will also track project progress, handle documentation, and suggest improvements to enhance service quality.

Benefits
  • Health, Dental, and Vision Insurance
  • 401(k) with company match
  • Company sponsored Life and AD&D coverage
  • Paid Time Off
  • Opportunities for growth and on-the-job training
Things to weigh
  • Pay range is $29 - $31 per hour, which may vary based on experience and other factors
  • The role requires on-site work across multiple partner locations
  • Occasional overtime and weekend work may be required
Job score3.8/5
Benefits3/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency5/5

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