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Manager, Renewals

Versaterm
Location
Lexington, South Carolina, United States; McKinney, Texas, United States; Mesa, Arizona, United States
Posted
24 days ago
Department
Customer Support (535)
What they actually want (must-haves)
  • Bachelor’s degree in Business Administration, Finance, Economics, Marketing, or a related field (or equivalent experience)
  • 5-8 years of experience in renewals, deal desk, customer success operations, or commercial account management
  • At least 3+ years of people leadership experience, including coaching and performance management
  • Strong understanding of recurring revenue models, retention metrics, and renewal forecasting
  • Experience managing complex contracts, MSAs, amendments, and enterprise renewals
  • Experience in evaluating and automating processes
What the job really is

The Manager, Renewals at Versaterm is responsible for leading the renewals function, ensuring timely contract renewals and managing the end-to-end renewal lifecycle. This role involves collaborating with various departments like Customer Success, Sales, and Legal to maintain effective renewal processes and improve operational efficiencies. The manager will also coach a team of Renewals Specialists, oversee renewal pricing execution, and ensure compliance with security policies due to the nature of the work with public safety agencies.

Benefits
  • Competitive compensation
  • Comprehensive benefits offering
  • Potential for variable compensation such as incentive plans or discretionary performance bonuses
Things to weigh
  • Position requires compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy and a comprehensive background check
  • No specific salary listed, as it depends on various factors
  • Role involves managing complex contracts which may require advanced negotiation skills
Job score3/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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