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← Veritas Veterinary Partners

Client Service Representative

Veritas Veterinary Partners
Location
1 Thorndale Drive San Rafael, CA 94903
Posted
1 month ago
Department
Client Experience
Salary
$25.00 - $28.00
What they actually want (must-haves)
  • Minimum of 1 year of experience working in emergency & specialty veterinary hospital setting strongly preferred
  • Strong communication skills, verbal and written
  • Organizational skills
  • Proactive thinking and a positive attitude
  • Ability to multi-task with high decision quality/priority setting in a chaotic environment
  • Ability to be compassionate at all times with upset and worried clients
Nice to have
  • Experience with animal handling
  • Experience with Ezyvet and Smartflow
  • Honesty, integrity, and a desire to learn and have fun
What the job really is

As a Client Service Representative at PESCM, you will prioritize client service by welcoming clients, keeping them informed about their pets' appointments, and handling administrative tasks such as processing invoices and preparing medical records. You will also educate clients about the hospital's services and ensure a clean and inviting lobby environment, all while working in a collaborative team setting.

Benefits
  • Highly competitive salary based on experience
  • Mental health support with Talkspace
  • Continuing education support with CE allowance and PTO
  • Reimbursement of membership and licensure fees
  • 401k retirement plan options with company match
  • Medical, vision, and dental insurance options - some plans may be paid up to 100%
Things to weigh
  • No specific mention of career growth opportunities beyond current role
  • Weekend and overnight shifts may not suit all candidates
Job score4.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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