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← Verifone

Team Leader Sales Support

Verifone
Location
Wellington, Wellington, New Zealand
Posted
13 days ago
Department
Commercial Operations, APAC
What they actually want (must-haves)
  • Demonstrated experience leading and developing people within an operational, customer service, sales support or similar environment
  • Proven experience in coaching, performance management and employee development
  • Experience managing operational workloads, service levels, priorities and escalations within a deadline-driven environment
  • Strong customer focus with an understanding of how operational processes impact the customer experience
  • Demonstrated ability to build effective working relationships across multiple business functions
  • Experience working within processes requiring high levels of accuracy and quality control
Nice to have
  • Experience within the payments, financial services, banking or technology sector
  • Experience within sales operations, merchant services, billing, finance operations or contract administration
  • Experience working with banks or other external business partners
  • Exposure to CRM, billing or operational systems, including Jupiter and Exonet
  • Exposure to process improvement, automation or AI-enabled operational improvements
What the job really is

The Team Leader Sales Support at Verifone is responsible for managing the Sales Support team, ensuring efficient delivery of sales support, merchant onboarding, and contract administration. This role involves leading team performance, overseeing operational activities, managing customer and stakeholder relationships, and driving continuous improvement initiatives. The position requires collaboration with various internal teams and external partners to resolve operational issues and enhance service delivery.

Things to weigh
  • No salary listed
  • In-office work culture emphasized, which may not suit all candidates
  • Role involves managing a team and operational issues, which can be demanding
Job score2.8/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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