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← Verifone

Field Services Coordinator

Verifone
Location
Atlanta, Georgia, United States
Posted
1 month ago
Department
Global Operations
What they actually want (must-haves)
  • Experience in field services, dispatch, service coordination, project/installation coordination, or operational support roles
  • Strong communication skills
  • Highly organized and detail-oriented
  • Ability to manage multiple active work orders and installation schedules simultaneously
  • Ability to remain calm under pressure and make quick decisions
Nice to have
  • Experience working with service management systems, dispatch tools, ticketing platforms, and operational dashboards
  • Familiarity with SLAs, project milestone tracking, field operations metrics, and provider performance management
What the job really is

The Field Services Coordinator at Verifone is responsible for coordinating field service activities, including technician scheduling and execution tracking for both project rollouts and break-fix services. This role involves communication with service providers, technicians, and customers to ensure that work is completed according to service level agreements (SLAs) and project milestones. The position requires strong organizational skills and the ability to manage multiple tasks while maintaining customer satisfaction.

Things to weigh
  • In-office work culture may not suit everyone
  • The role operates on a fixed schedule from 10:00 AM to 7:00 PM EST, which may limit flexibility
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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