HHiring Reality
← Vercel

IT Ops Engineer

Vercel
Location
Hybrid - New York City
Posted
12 days ago
Department
IT
Salary
$116,000-$174,000
What they actually want (must-haves)
  • At least 5 years of experience in IT support or a related field
  • Strong foundation in troubleshooting hardware, software, AV, and network issues
  • Experience in macOS environments, networking, and security
  • Ability to explain complex technical issues in plain language
  • Proactive and adaptable in fast-paced environments
  • Service-oriented with a patient and approachable demeanor
Nice to have
  • Experience in a startup or tech environment
What the job really is

As an IT Operations Engineer at Vercel, you will provide day-to-day technical support for the New York City office, focusing on resolving hardware and software issues while ensuring a smooth employee experience. You will actively use AI tools to enhance your work efficiency and collaborate with various teams on IT projects and initiatives. This role requires a proactive approach to managing IT systems, user accounts, and office technology support.

Benefits
  • Great compensation package and stock options
  • Inclusive Healthcare Package
  • Mentorship and events for skill building
  • Flexible vacation policy with a recommended 4-weeks per year and paid holidays
  • Provided gear and stipend to refresh tech gear as needed
Things to weigh
  • In-person role based in New York City
  • Salary range provided is an estimate and actual salary will depend on skills and experience
Job score4.4/5
Benefits3/5
Freshness5/5
Career value4/5
Role clarity5/5
Pay transparency5/5

Applying to Vercel?

See how your résumé matches this role — and tailor it from what actually gets interviews.

Calculate resume scoreGenerate resume to apply
Job Link →