HHiring Reality
← Veracyte

Senior Patient Financial Navigation Specialist

Veracyte
Location
Remote
Posted
23 days ago
Department
550 Billing
What they actually want (must-haves)
  • High school diploma or GED
  • 4+ years of experience in healthcare billing, insurance coordination, or patient financial services
  • Extensive experience in patient financial navigation, healthcare billing, or insurance coordination
  • Proven ability to manage complex patient cases with empathy and professionalism
  • Excellent communication and interpersonal skills
  • Strong understanding of health insurance plans and coverage verification processes
Nice to have
  • Associate's or bachelor's degree in healthcare administration, business, or related field
  • Experience working with CRMs (i.e., Salesforce) and Billing Software (i.e., Epic, XiFin, Quadax)
  • Passion for patient advocacy
What the job really is

The Senior Patient Financial Navigation Specialist at Veracyte will focus on enhancing the patient financial experience by providing expert guidance on insurance coverage, billing, and financial assistance. This role involves direct interaction with patients, resolving billing inquiries, and collaborating with internal teams to improve operational efficiency. Additionally, the specialist will mentor junior staff and analyze patient financial trends to support strategic planning.

Benefits
  • Competitive compensation
  • Potential for additional discretionary bonuses/incentives
  • Restricted stock units
  • Commitment to fostering an inclusive workforce
Things to weigh
  • Remote position with a specific schedule (Monday - Friday, 11:30am-8pm ET)
  • Pay range is stated but may vary based on multiple factors
  • Role involves significant patient interaction, which may be emotionally demanding
Job score2.8/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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