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← Urschel Laboratories, Inc.

Customer Operations Manager

Urschel Laboratories, Inc.
Location
Chesterton, IN
Posted
24 days ago
Department
Customer Service
What they actually want (must-haves)
  • Bachelor’s degree, preferably in Supply Chain, Business, Operations Management, or a related field
  • Experience evaluating and improving business processes
  • Strong leadership skills
  • Problem-solving skills
  • Communication skills
  • Cross-functional collaboration skills
What the job really is

The Customer Operations Manager at Urschel will oversee Customer Service and Global Logistics, ensuring efficient operations and exceptional customer support. This role involves establishing service levels, monitoring performance, driving continuous improvement, and collaborating with various departments to enhance the order-to-shipment process. The position requires daily attendance at the Corporate Headquarters in Chesterton, Indiana.

Benefits
  • Quarterly performance award bonus based on overall company performance
  • Employee Stock Ownership Plan (ESOP), Stock Issued Annually
  • 2 Weeks’ Vacation Available Upon Hire
  • Medical, Dental, Vision Insurance Available on 1st Day of Employment
  • Low Health, Dental, Vision Insurance Premiums and Deductibles
  • Free Health Clinic (Available to Employees and Their Dependents)
Things to weigh
  • Position is not remote and requires daily reporting to headquarters
  • Some travel may be required
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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