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Lead, Lifecycle Marketing - Growth & Acquisition

Upwork
Location
Toronto, Ontario, Canada
Posted
16 days ago
Department
Marketing
What they actually want (must-haves)
  • Several years of lifecycle, CRM, or growth marketing experience with a track record of owning programs end to end and driving measurable business outcomes.
  • Strong strategic judgment and structured thinking.
  • Fluency with modern customer engagement platforms such as Braze, Iterable, or Customer.io.
  • Strong storytelling and influence skills.
  • Experience using AI tools to accelerate drafting, analysis, segmentation, or planning workflows.
Nice to have
  • Experience with in-product notifications.
  • Building programs that target SMB audiences.
What the job really is

The Lead, Lifecycle Marketing role at Upwork involves owning and driving high-impact lifecycle marketing programs aimed at acquiring new clients, particularly within SMB audiences. The position requires leading outbound prospecting initiatives, managing content direction, and translating performance data into actionable insights for leadership. This senior individual contributor role demands strong collaboration across various teams and the use of data and AI tools to enhance marketing strategies.

Benefits
  • Competitive benefits offered by the partner during initial employment.
  • Eligibility for annual bonus plan or sales incentive plan.
  • Eligibility to participate in long term equity incentive program.
Things to weigh
  • Role requires 3 days in office once the new hub is operational, which is expected by Q4 2026.
  • Initially employed through a partner, with potential transition to direct employment with Upwork later.
  • No specific mention of the company's culture or team dynamics beyond access to resources and growth opportunities.
Job score2.8/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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