HHiring Reality
← Unybrands

Customer Service Representative

Unybrands
Location
Venezuela
Posted
1 month ago
Department
Customer Service
What they actually want (must-haves)
  • Previous experience in customer service, e-commerce, or a similar role
  • Excellent communication and problem-solving skills
  • A genuine customer-first mindset with empathy and professionalism
  • Strong attention to detail and ability to follow processes accurately
  • Comfortable learning and working across multiple systems and platforms
  • Ability to work independently, take ownership, and collaborate with a team
Nice to have
  • Experience with Zendesk, Amazon Seller Central, TikTok Shop, Shopify, BOL, or ShipStation
What the job really is

As a Customer Service Representative at unybrands, you will provide support across various brands and marketplaces, assisting customers with inquiries via email, chat, phone, and social media. Your role will involve resolving issues, managing support tickets, and identifying areas for process improvement while maintaining a strong knowledge of products and policies.

Things to weigh
  • Shift work is required, with specific operating hours
  • No salary or benefits information provided
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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