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Solutions Architect

Unlock Health
Location
Chicago, Illinois, United States; Nashville, Tennessee, United States; New York, NY, USA
Posted
1 month ago
Department
Analytics
What they actually want (must-haves)
  • 8+ years of experience in marketing technology with at least 4 years in healthcare environments
  • Deep expertise with CRM platforms in healthcare settings (Salesforce Health Cloud, Microsoft Dynamics Healthcare, Epic Cheers or similar)
  • Extensive experience with EMR/EHR systems integration (Epic, Cerner, Allscripts, or other major platforms)
  • Proven track record of working within HIPAA-compliant environments
  • Proficiency in creating detailed system architecture diagrams and technical documentation
  • Strong project management skills with experience leading complex, multi-system implementations across multiple clients
Nice to have
  • Experience managing multiple client relationships and delivering technical solutions across diverse healthcare organizations
  • Strong understanding of IVR systems architecture, call routing, and integration capabilities
  • Experience with call tracking platforms and phone system integrations (CallRail, DialogTech, Invoca, or similar)
  • Knowledge of patient scheduling systems and appointment management platforms
  • Understanding of patient portal technologies and their integration requirements
What the job really is

As a Solutions Architect, you will lead the design and integration of marketing technology ecosystems for healthcare clients, ensuring alignment with their business objectives and compliance requirements. Your role involves creating system architecture diagrams, establishing data governance frameworks, and optimizing data flow between various platforms. You will also serve as the primary technical consultant, collaborating with client stakeholders to implement effective marketing solutions.

Benefits
  • Competitive Salary
  • Health, Dental and Vision benefit packages
  • Life, Short- and Long-Term Disability Insurance paid 100% by the company
  • FSA / HSA Options
  • 401(K) with a generous company match program
  • Flexible Paid Time Off (aka- unlimited)
Things to weigh
  • No specific salary listed
  • Role requires extensive experience in healthcare technology, which may limit candidates from other industries
  • The position involves managing multiple client relationships, which could be demanding
Job score3.8/5
Benefits5/5
Freshness4/5
Career value5/5
Role clarity5/5
Pay transparency0/5

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