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← The united firm

Senior Client Intake Specialist (Immigration and Criminal Defense)

The united firm
Location
Houston, Texas
Posted
18 days ago
Department
Intake
What they actually want (must-haves)
  • Bilingual (English/Spanish) with full proficiency
  • Minimum 3 years of sales experience
  • Strong background with performance-based metrics
  • Resourceful and motivated to solve issues as they arise
  • Proven track record to meet goals and deadlines
  • Must be able to work weekends
Nice to have
  • Customer service experience
  • Case Management software experience
  • Immigration and Criminal Defense experience
What the job really is

The Senior Client Intake Specialist will serve as the primary point of contact for prospective clients in the Houston office, screening leads and gathering case details to determine retention. The role involves managing a high volume of incoming client calls, conducting interviews with empathy, and collaborating with attorneys on case management tasks. The ideal candidate should be business development-oriented and willing to work some weekends, with occasional travel to the Los Angeles office.

Benefits
  • Medical, dental, and vision insurance
  • 401(k) plan
  • Catered lunches
  • Complimentary parking
  • Paid time off
Things to weigh
  • Pay range is subject to change based on experience
  • Role requires commuting to the Los Angeles office
  • High volume of incoming client calls may lead to a stressful environment
Job score3/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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