HHiring Reality
← Tyree and D'Angelo Partners

Client Care Specialist

Tyree and D'Angelo Partners
Location
Chicago, IL
Posted
10 days ago
Department
Operations
What they actually want (must-haves)
  • Veterinary Experience Required: Has veterinary hospital experience and understands what hospital teams deal with daily (e.g. CVT, tech, or CSR in an animal hospital)
  • Local to Chicago and willing to work onsite at the office 5 days a week
  • Problem Solving: Enjoys solving problems and finding solutions to help clients; make things easier for others.
  • Tech Savvy: Proficiency with Practice Management systems (e.g., Pulse) and multi-line phone systems.
  • Communication: Exceptional verbal and written communication skills to help resolve client questions.
  • Multitasking: Ability to navigate multiple software screens while maintaining a fluid conversation with a client.
Nice to have
  • Pet Lover: loves pets
What the job really is

The Client Care Specialist at Veterinarian Partners will be the primary contact for clients across various hospitals, providing concierge-level service and managing scheduling needs. Responsibilities include handling inbound calls, conducting proactive outreach to clients, and ensuring adherence to hospital protocols while delivering empathetic support. The role requires a fast-paced, organized individual who can effectively communicate and multitask in a call center environment.

Things to weigh
  • Role requires working onsite 5 days a week, which may not suit remote work preferences.
  • Fast-paced environment may be challenging for those who prefer a slower pace or less multitasking.
  • No specific salary or benefits mentioned in the posting.
Job score2.6/5
Benefits1/5
Freshness5/5
Career value3/5
Role clarity4/5
Pay transparency0/5

Applying to Tyree and D'Angelo Partners?

See how your résumé matches this role — and tailor it from what actually gets interviews.

Calculate resume scoreGenerate resume to apply
Job Link →