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Client Outreach Specialist

Two Chairs
Location
Remote, United States
Posted
27 days ago
Department
Operations
What they actually want (must-haves)
  • Deep passion for the mission to restore humanity to healthcare and expand access to exceptional mental health care
  • Background in healthcare customer service or complex, fast-paced support environments
  • Experience using CRM tools or patient portals to manage workflows and communications
  • Strong verbal and written communication skills
  • Collaborative mindset and ability to work effectively in a team environment
  • Dependability, adaptability, and proactive problem-solving skills
What the job really is

As a Client Outreach Specialist at Two Chairs, you will be the primary driver of growth by connecting individuals seeking mental health support with the care provided by the organization. Your responsibilities include engaging prospective clients, guiding them through the enrollment process, and addressing any concerns to encourage them to schedule their first appointment. This role requires strong communication skills and the ability to manage high-volume workflows while maintaining empathy and attention to detail.

Benefits
  • Compensation range between $60,000 and $65,000
  • Paid time off, including nine paid holidays and an additional Winter Office Closure from Christmas Day through New Year's Day
  • Comprehensive medical, dental, and vision coverage
  • 401(k) Retirement savings options
  • One-time $200 Work from Home reimbursement
  • Annual $1,000 Productivity & Wellness Stipend
Things to weigh
  • Fixed schedule of 9am - 5pm PT may not suit all candidates
  • No mention of remote work flexibility beyond the stated schedule
  • Role involves high-volume client engagement which may be stressful for some
  • No specific details on career advancement opportunities or training provided
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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