HHiring Reality
← Truveta

IT Administrator

Truveta
Location
Hyderabad, India
Posted
19 days ago
Department
Engineering
What they actually want (must-haves)
  • 1 – 3 years of experience in IT support, desktop support, service desk, or IT administration
  • Strong experience supporting Windows laptops
  • Basic to intermediate macOS support experience
  • Experience with Microsoft 365: Outlook, Teams, OneDrive, SharePoint, Office apps
  • Experience troubleshooting hardware, software, network, and access issues
  • Familiarity with ticketing systems such as ServiceNow, Jira Service Management, Zendesk, or similar
Nice to have
  • Experience with Microsoft Intune, Jamf, or other device management tools
  • Experience with Entra ID / Azure AD basic administration
  • Experience with Zoom, Slack, Google Workspace, or other collaboration tools
  • Basic PowerShell scripting knowledge
  • Experience with asset management tools
What the job really is

The IT Administrator role involves providing general IT support for a global corporate environment, focusing on troubleshooting and resolving technical issues for employees. Daily tasks include supporting Windows and macOS devices, managing user accounts, and maintaining IT documentation, while ensuring timely resolution of IT incidents and service requests.

Things to weigh
  • Role is focused on Tier 1/Tier 2 support, which may limit exposure to advanced IT challenges.
  • No salary or benefits information provided in the posting.
  • The position requires a strong customer service mindset, which may be demanding in a corporate environment.
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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