HHiring Reality
← Trivelta

Head of Product & Digital Operations

Trivelta
Location
BARCELONA
Posted
18 days ago
Department
Operations
What they actually want (must-haves)
  • Deep understanding of digital products and customer journeys
  • Ability to identify product improvements and report customer pain points
  • Experience in analyzing customer funnels and improving conversion rates
  • Proficiency in monitoring business performance and analyzing KPIs
  • Expertise in digital payment ecosystems and transaction flows
  • Collaboration with Risk, Compliance, and Payments teams to optimize fraud prevention
Nice to have
  • 3 to 5 years leading operations in high growth digital businesses
  • Experience optimizing customer lifecycle, CRM, payment operations, and fraud prevention
  • Strong analytical skills with BI tools like Tableau, Power BI, Looker, or QuickSight
  • Basic knowledge of sports, entertainment, or gaming
What the job really is

The Head of Product & Digital Operations at Trivelta will focus on enhancing digital products and customer journeys to improve usability and operational efficiency. This role involves analyzing customer lifecycles, monitoring business performance through data analysis, and collaborating with various teams to optimize payment and fraud operations. The position requires a strategic approach to identify opportunities for growth and enhance customer satisfaction.

Things to weigh
  • No salary listed
  • Focus on operational performance and data analysis may limit hands-on product development opportunities
  • Experience in regulated industries preferred, which may imply a complex compliance environment
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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