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← Triple Whale

Business Operations Manager

Triple Whale
Location
New York, NY, Hybrid, 3 days in office
Posted
1 month ago
Department
Operations
Salary
$100,000-$125,000
What they actually want (must-haves)
  • 2+ years of experience in business operations, program management, project management, consulting, or a related role
  • Demonstrated ability to turn ambiguous priorities into clear plans and drive cross-functional initiatives through completion
  • Strong organizational skills, attention to detail, and consistent follow-through
  • Excellent written and verbal communication skills, with confidence working across functions and levels of seniority
  • Ability to establish timelines with functional leads, manage dependencies, and hold stakeholders accountable to commitments
  • Sound judgment about when to solve independently and when to escalate
Nice to have
  • Experience supporting migrations, product rollouts, or other operationally complex initiatives
  • Experience supporting pricing and packaging changes
  • A conceptual understanding of SQL, data workflows, and system dependencies
  • Experience with lightweight data analysis or modeling
  • Experience building workflows or automations to improve internal processes
What the job really is

The Business Operations Manager at Triple Whale will oversee cross-functional projects, translating strategic priorities into actionable plans and managing operational details to ensure project success. This role involves coordinating various teams, creating structured processes, and providing updates to stakeholders while navigating a dynamic work environment. The position requires a proactive approach to managing multiple priorities and a comfort with both high-level coordination and detailed execution.

Benefits
  • Base Compensation Range: $100,000-$125,000
Things to weigh
  • Hybrid role with 3 days in office requirement
  • No specific technical expertise required, but comfort with learning technical concepts is necessary
  • Fast-paced environment may lead to changing requirements and timelines
Job score3.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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