Business Travel Consultant II (Mumbai - Remote)

As a Business Travel Consultant II at Navan, you will support users' travel needs by providing assistance through various channels such as chat, call, and email. Your role involves maintaining knowledge of suppliers and destinations, making accurate analyses of customer needs, and ensuring compliance with travel procedures. You will also provide feedback to internal teams and participate in meetings to stay updated on product launches and industry changes.

• Remote opportunity requires candidate to be based in Mumbai
• Non-traditional shifts may be required, including early mornings, late evenings, and weekends
• Role involves direct customer interaction which may be high-pressure
• Use of AI-assisted tools for resume evaluation may affect application process