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← Toradex

Field Application Engineer (FAE) - Europe

Toradex
Location
Horw, Lucerne, Switzerland
Posted
25 days ago
Department
Sales
What they actually want (must-haves)
  • Experience in embedded systems, industrial computing, IoT, technical sales engineering, software engineering, solutions engineering, or related technical fields.
  • Bachelor’s degree in Computer Engineering, Electrical Engineering, Computer Science or a related technical field.
  • Proven experience in technical B2B consultative sales, customer success or technical customer support in a related industry.
  • Experience providing technical product consultation and demos.
  • Ability to understand customer needs and requirements and translate these into the company's portfolio of solutions.
  • Hands-on experience with customer support/success routines, including remote troubleshooting and consultative problem-solving.
Nice to have
  • Familiarity with Linux, embedded software development, or adjacent technologies.
  • Experience with Yocto, Linux kernel development or open-source ecosystems.
  • Familiarity with common embedded hardware, communications protocols or industrial networking technologies.
  • An understanding of electronic hardware concepts.
What the job really is

The Field Application Engineer at Toradex serves as the primary technical liaison between the company and its customers, focusing on understanding customer needs and providing tailored technical solutions. This role involves engaging with clients throughout the product lifecycle, from initial discussions to deployment, while collaborating with various internal teams to ensure customer success and satisfaction. Key responsibilities include delivering technical demos, managing customer expectations, and supporting both pre-sales and post-sales activities.

Benefits
  • Paid time off, including vacation, sick leave and public holidays
  • Flexible working hours with hybrid/remote work options
  • Commuting and co‑working space reimbursement
  • An agile and intercultural working environment
  • Regular collaboration with colleagues from different locations and functions
  • Occasional travel to other Toradex offices, partners or customers for trainings and project work
Things to weigh
  • Role involves travel across EMEA once or twice per month, which may extend depending on the occasion.
  • The position requires a strong customer-centric approach and the ability to communicate effectively with both technical and non-technical stakeholders.
  • The job may involve working with a variety of technologies, which requires a willingness to learn and adapt quickly.
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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