HHiring Reality
← Toradex

Customer Service Representative

Toradex
Location
Windhoek, Khomas, Namibia
Posted
27 days ago
Department
Business Operations
What they actually want (must-haves)
  • Commercial degree/qualification or similar
  • 2+ years professional experience in customer service and/or logistics
  • Excellent German and English skills: reading, writing, speaking: Level C2 CEFR
  • Sound knowledge of Microsoft Office and ideally with an ERP system like Microsoft Dynamics 365
  • Proactive, precise, and service-oriented way of working
  • Organizational talent with excellent teamwork and communication skills
What the job really is

The Customer Service Representative at Toradex will be responsible for processing customer orders, managing inquiries, and ensuring a positive customer experience. Daily tasks include handling order confirmations, shipments, product returns, and maintaining customer data in the ERP system. The role requires excellent communication skills in both English and German and involves collaboration with procurement and logistics teams.

Benefits
  • Agile and intercultural work environment
  • Flat hierarchies and open-door policy
  • Focus on empowerment, joint responsibility, and mutual trust
  • Opportunities to develop professional career and take on further responsibilities
Things to weigh
  • No salary listed
  • Role involves handling customer inquiries and order processing, which may be repetitive
  • Requires high proficiency in German and English, which may limit candidate pool
Job score2.6/5
Benefits2/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

Applying to Toradex?

See how your résumé matches this role — and tailor it from what actually gets interviews.

Calculate resume scoreGenerate resume to apply
Job Link →