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Professional Services Engineer II - West

Tines
Location
United States - West (Remote)
Posted
10 days ago
Department
Professional Services
Salary
$120K-145K
What they actually want (must-haves)
  • 5+ years of experience in delivering Professional Services and implementing SOAR platforms or similar automation solutions
  • Strong customer-facing skills and experience in consultancy role
  • Ability to serve as trusted advisor to customers, guiding them on best practices, architecture design, and platform adoption strategies
  • Experience interpreting and applying API documentation
  • Experience with a range of API authentication methods including OAuth2 and JWT
  • Experience using and troubleshooting APIs to connect to a variety of security and/or IT tools
What the job really is

As a Professional Services Engineer II at Tines, you will serve as a technical authority, guiding customers in integrating and optimizing workflow automation solutions. Your responsibilities include scoping automation projects, analyzing customer needs, and collaborating with cross-functional teams to ensure successful implementation of automation Stories and workflows. You will also act as a trusted advisor, helping customers navigate their automation journeys and achieve their goals without manual coding.

Benefits
  • Target Annual Earnings (salary + commission): $120K-145K
Things to weigh
  • Remote role must be based in MST or PST
  • No salary listed beyond target earnings
  • Requires strong collaboration with various teams, which may involve complex project dynamics
Job score3.8/5
Benefits1/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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