HHiring Reality
← Tines

Senior IT Operations Technician

Tines
Location
United States - West (Remote)
Posted
1 month ago
Department
Technology
Salary
$115-135k
What they actually want (must-haves)
  • 8-12 years of IT Operations experience or equivalent experience demonstrating senior-level technical breadth, judgment, and ownership
  • Advanced administration experience with several enterprise platforms, such as Google Workspace, Microsoft 365, Slack, Zoom, Jira, an identity provider, or a mobile device management platform
  • Enterprise Microsoft 365 administration experience
  • Experience leading root-cause analysis and implementing scalable technical or process improvements
  • Experience acting as a technical escalation point and mentoring or coaching other IT professionals
  • Strong judgment when balancing employee experience, security, reliability, speed, and business impact
Nice to have
  • Experience with GCC High or another regulated government cloud environment
What the job really is

As a Senior IT Operations Technician at Tines, you will provide expert support to a globally distributed organization, tackling complex operational issues and mentoring other IT team members. Your responsibilities will include managing enterprise platforms, supporting a federal environment, and leading root-cause analysis to drive process improvements. You will balance day-to-day operations with project ownership and automation initiatives.

Benefits
  • Target Annual Compensation: $115-135k + equity
Things to weigh
  • Remote role limited to candidates in the Pacific Time Zone
  • No visa sponsorship available
  • Focus on a broad technology environment rather than a narrowly defined specialty
Job score3.4/5
Benefits1/5
Freshness3/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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