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IT Operations Technician II

Tines
Location
Boston, MA (Hybrid)
Posted
1 month ago
Department
Technology
Salary
$95-115k
What they actually want (must-haves)
  • 5-8 years experience in an IT Operations role working on enterprise grade cloud platforms
  • Experience working in IT Operations support with a focus on root cause analysis and scalable solutions
  • Expert level knowledge of MacOS
  • Familiarity with core enterprise applications such as HR platforms
  • Comfortable using MacOS terminal command-line and performing log analysis
  • Experience working autonomously and prioritizing competing work intake pipelines
What the job really is

As an IT Operations Technician II at Tines, you will provide expert IT operations support to internal business partners and manage various cloud platforms such as Google Workspace and AWS. Your responsibilities will include overseeing IT logistics, enhancing service delivery, managing IT endpoints, and collaborating with stakeholders on integration and automation initiatives. You will also troubleshoot office infrastructure and support AV technology in conference rooms.

Benefits
  • Target Annual Compensation: $95-115k salary + equity
Things to weigh
  • Hybrid role requiring at least 3 days in the Boston office
  • No sponsorship for employment Visa available
  • Role may involve dealing with local technology vendors and customer success managers
Job score3.4/5
Benefits1/5
Freshness3/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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