HHiring Reality
← Careers at Tide

Business Operations Manager

Careers at Tide
Location
Berlin, Germany
Posted
19 days ago
Department
One Platform - PCS Sales
What they actually want (must-haves)
  • At least 4 years of experience in a platform operations, revenue operations or business operations role, ideally within financial services, lending or fintech.
  • Strong Salesforce CRM skills, including building reports and dashboards and understanding the underlying data model.
  • Experience working directly with Product and Engineering teams, including writing clear requirements and understanding integrations and APIs.
  • Comfortable diagnosing and troubleshooting operational and technical issues and supporting root cause analysis.
  • Highly numerate and analytical with strong attention to detail for reconciliation accuracy.
  • Excellent communication skills to influence lenders and internal stakeholders.
What the job really is

As a Business Operations Manager at Tide, you will serve as the operational backbone of the SME loan platform, ensuring effective integration between sales, product, and engineering teams. Your role involves managing lender relationships, owning platform-driven revenue, and improving platform performance through data analysis and process optimization. You will also be responsible for reporting insights to stakeholders and troubleshooting operational issues to enhance the customer experience.

Benefits
  • DeutschlandTicket
  • Urban Sports Club Membership M
  • 25 days paid vacation per year
  • Additional 3 days paid leave for voluntary work or further education
  • Investment in professional development with a dedicated budget
  • Extended parental leave
Things to weigh
  • No specific salary information provided.
  • Role involves significant cross-functional collaboration, which may require strong interpersonal skills.
  • The position is described as being part of a growing team, indicating potential for change and evolution in responsibilities.
  • The role requires fluency in both German and English, which may limit applicants who do not meet this requirement.
Job score3.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

Applying to Careers at Tide?

See how your résumé matches this role — and tailor it from what actually gets interviews.

Calculate resume scoreGenerate resume to apply
Job Link →