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Product Operations Manager

Careers at Tide
Location
Berlin, Germany
Posted
25 days ago
Department
One Platform - PCS Sales
What they actually want (must-haves)
  • At least 4 years of experience in a platform operations, revenue operations or business operations role, ideally within financial services, lending or fintech.
  • Strong Salesforce CRM skills, including building reports and dashboards and maintaining data quality.
  • Experience working directly with Product and Engineering teams, including writing clear requirements and understanding integrations and APIs.
  • Comfortable diagnosing and troubleshooting operational and technical issues, and supporting root cause analysis.
  • Highly numerate and analytical with strong attention to detail for reconciliation accuracy.
  • Excellent communication skills to influence lenders and internal stakeholders.
What the job really is

As a Product Operations Manager at Tide, you will serve as the operational backbone of the SME loan platform, ensuring the integration and performance of lenders. Your role involves managing revenue ownership, lender relationships, and platform improvements, while also handling monthly revenue reconciliation and reporting. You will collaborate closely with various teams to enhance operational efficiency and troubleshoot platform issues.

Benefits
  • DeutschlandTicket
  • Urban Sports Club Membership M
  • 25 days paid vacation per year
  • Additional 3 days paid leave for voluntary work or further education
  • Investment in professional development with a dedicated budget
  • Extended parental leave
Things to weigh
  • No salary listed in the posting.
  • The role requires strong technical skills and collaboration with product and engineering teams, which may involve complex integrations.
  • The position is based in Berlin, which may require relocation for non-local candidates.
Job score3.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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