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Platform Operations Specialist

Careers at Tide
Location
Berlin, Germany
Posted
26 days ago
Department
One Platform - PCS Sales
What they actually want (must-haves)
  • At least 4 years of experience in a platform operations, revenue operations or business operations role, ideally within financial services, lending or fintech
  • Strong Salesforce CRM skills
  • Experience working directly with Product and Engineering teams
  • Comfortable diagnosing and troubleshooting operational and technical issues
  • Highly numerate and analytical with strong attention to detail
  • Excellent communication skills in German and English
What the job really is

As a Senior Platform Operations Specialist at Tide, you will serve as the operational backbone of the SME loan platform, managing relationships with lenders and ensuring the platform's performance. Your responsibilities will include revenue ownership, monthly revenue reconciliation, incident management, and cross-functional collaboration with various teams to optimize processes and improve platform efficiency.

Benefits
  • DeutschlandTicket
  • Urban Sports Club Membership M
  • 25 days paid vacation per year
  • Additional 3 days paid leave for voluntary work or further education
  • Professional development budget
  • Extended parental leave
Things to weigh
  • Role involves significant cross-functional collaboration, which may require navigating competing priorities
  • No specific salary information provided
  • The position requires fluency in both German and English, which may limit candidate pool
Job score3.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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