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Senior Product Manager, Ongoing Monitoring

Careers at Tide
Location
United Kingdom
Posted
1 month ago
Department
One Platform
What they actually want (must-haves)
  • 4+ years of product management experience
  • Strong knowledge of acquiring risk, payment fraud, and chargeback management
  • Experience working in an acquiring bank, PSP, payments company, or fintech
  • Ability to work with complex data and real-time payment flows
  • Experience with real-time rules engines and fraud monitoring systems
  • Strong communication skills with senior stakeholders
Nice to have
  • Experience with Visa, Mastercard, or other card scheme monitoring programmes
  • Experience in chargeback prevention and recovery workflows
  • Experience building AI capabilities for fraud operations
  • Experience working across multiple markets or global acquiring products
  • Background in SME banking, fintech, or financial services
What the job really is

As a Senior Product Manager for Ongoing Monitoring Acquiring Fraud & Risk at Tide, you will be responsible for defining and owning the product strategy and roadmap for transaction risk monitoring capabilities. You will collaborate with cross-functional teams to develop real-time monitoring solutions aimed at reducing fraud losses and improving chargeback outcomes, while ensuring a smooth experience for genuine members. Your role will involve data-driven decision-making and managing the product development lifecycle to enhance fraud prevention and operational efficiency.

Benefits
  • Flexible working options
  • Group Life Insurance
  • Vitality Health Insurance
  • 25 days holiday with the ability to buy extra days
  • 3 days for L&D or volunteering time off per year
  • £1,000 professional L&D budget per year
Things to weigh
  • No salary listed
  • Focus on fraud and risk management may limit exposure to other product areas
  • Role requires strong collaboration with multiple teams, which may be challenging in a fast-paced environment
Job score3/5
Benefits5/5
Freshness1/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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