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← Thunes

Account Specialist (SGEP)

Thunes
Location
Singapore, Central, Singapore
Posted
12 days ago
Department
Account Management
What they actually want (must-haves)
  • Bachelor’s degree in Business, Business Management, Economics or related discipline
  • 1-2 years’ experience/internship in B2B Account Management, Customer Success or related client-facing roles
  • Experience supporting or managing a portfolio of small to mid-sized accounts, ideally in technology, SaaS, fintech or financial services
  • Strong customer success mindset, with a data-driven and process-oriented approach to managing accounts
  • Proficiency in English and solid communication skills
Nice to have
  • Payments experience is strongly preferred, but not mandatory if you can demonstrate strong interest and the ability to learn quickly
  • Tech-savvy and comfortable working with digital tools (e.g. Sales Force, Tableau, Microsoft Office Suite - Excel, PowerPoint, Word)
  • Other language proficiency is good to have
What the job really is

The Account Specialist role at Thunes involves managing relationships with existing clients in the financial technology sector, including banks and fintech companies. The position focuses on ensuring customer satisfaction, identifying upsell opportunities, and collaborating with internal teams to enhance the customer experience. This role is part of an 18-month structured graduate program that includes job rotations and mentorship.

Benefits
  • Competitive rewards package
  • 1-1 mentorship and direct access to senior leaders
  • Leadership/Learning development programme
  • On-the-job training with rotations between functions/teams
  • Overseas assignments and opportunities to work with diverse teams
Things to weigh
  • No salary listed
  • Role is part of a graduate program, which may limit immediate responsibilities
  • Focus on smaller accounts may not provide exposure to larger, more complex client relationships
Job score3.2/5
Benefits3/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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