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← Thunes

Technical Support Engineer

Thunes
Location
São Paulo, São Paulo, Brazil
Posted
27 days ago
Department
Tech Ops
What they actually want (must-haves)
  • Knowledge in data manipulation using SQL queries and file handling
  • Ability to read and comprehend code for troubleshooting
  • Familiarity with API concepts and usage
  • Experience with SFTP protocols
  • Knowledge of Jira for issue tracking
  • Basic understanding of financial concepts, settlements, and reconciliation processes
What the job really is

As a Technical Support Engineer at Thunes, you will be responsible for ensuring the stability and performance of the global payment platform. Your day-to-day tasks will involve troubleshooting complex technical issues, conducting in-depth investigations across various system layers, and collaborating with engineering and product teams to implement long-term reliability improvements. You will also maintain documentation and drive automation efforts to enhance operational efficiency.

Things to weigh
  • No salary listed
  • Role involves high-impact operational issues and requires strong analytical skills
  • Position requires collaboration with multiple teams in a fast-paced FinTech environment
Job score2.8/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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