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Systems Operations Engineer

The Trade Desk
Location
Chicago; New York; Toronto
Posted
1 month ago
Department
Platform Support
What they actually want (must-haves)
  • Undergraduate degree or relevant substitute experience
  • 6+ years relevant work experience in Technical and/or Application Support
  • Strong knowledge of services support and troubleshooting
  • Understanding of large-scale distributed system architectures
  • Familiarity with monitoring tools (e.g., Prometheus, Grafana, Nagios)
  • Ability to configure and fine-tune alerts
What the job really is

As a Systems Operations Engineer at The Trade Desk, you'll act as a technical expert, monitoring platform services and stability, triaging issues, and collaborating with development teams for issue resolution. Your role involves managing remediation workflows, updating documentation, and enhancing incident response processes, all while ensuring a reliable customer experience. You may also be required to provide weekend coverage periodically.

Benefits
  • Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents
  • Retirement benefits such as a 401k plan and company match
  • Short and long-term disability coverage
  • Basic life insurance
  • Well-being benefits
  • Reimbursement for certain tuition expenses
Things to weigh
  • No specific mention of the technology stack beyond monitoring tools and programming languages
  • Periodic weekend coverage may affect work-life balance
  • Interns are not eligible for certain benefits, which may impact internship candidates
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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