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← The Ridge RTC

IT Support Specialist

The Ridge RTC
Location
Milton, New Hampshire, United States
Posted
12 days ago
Department
IT
What they actually want (must-haves)
  • Associate’s degree in Computer Science, Information Technology, or a related field, or equivalent experience
  • 3+ years’ experience in helpdesk support or a similar IT support role
  • Ability to support Microsoft Windows environments and Microsoft 365 applications
  • Experience supporting both Windows and Mac devices
  • Strong customer service orientation with the ability to communicate clearly with users of varying technical backgrounds
  • Strong analytic and problem-solving skills
Nice to have
  • IT certifications (e.g., CompTIA A+, Microsoft Certified IT Professional)
  • Familiarity with healthcare or other regulated environments
What the job really is

The IT Support Specialist at Altior Healthcare provides both onsite and remote technical support to end users across multiple locations. Daily responsibilities include workstation setup, account administration, hardware deployment, and troubleshooting network connectivity issues. This role emphasizes strong communication and customer service skills while supporting a diverse user base in a fast-paced environment.

Benefits
  • Comprehensive benefits package: medical, dental, and vision
  • 401k with 4% match
  • Paid Time Off Programs including vacation, holidays, and illness
  • Chef made meals onsite
  • Professional trainings provided for development; continuing education assistance for clinicians
  • Supportive clinical supervision and professional development
Things to weigh
  • No mention of remote work flexibility
  • Corporate office is located in Santa Monica; periodic travel required to other locations
  • Salary range provided is relatively narrow
  • Fast-paced environment may require quick adaptability to changing situations
Job score3.2/5
Benefits3/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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