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← The Pharmacy Hub

IT Support Specialist

The Pharmacy Hub
Location
Fort Lauderdale, FL
Posted
23 days ago
Department
Information Technology
What they actually want (must-haves)
  • 2+ years of experience in desktop support, help desk, or a similar IT role
  • Associate degree in Information Technology or equivalent experience
  • Knowledge of common business applications
  • Experience troubleshooting hardware, software, printers, and basic network connectivity
  • Experience setting up user accounts, computers, and other IT equipment
  • Familiarity with ticketing systems and remote-support tools
Nice to have
  • Bachelor's degree in Computer Science
  • 3+ years of experience in IT
  • Experience with Google Workspace
  • Okta experience
  • Experience with cloud-based applications
What the job really is

The IT Support Specialist at The Pharmacy Hub will provide hands-on technical support to employees, addressing desktop and end-user issues across multiple locations. Responsibilities include troubleshooting hardware and software problems, managing IT equipment and inventory, responding to support tickets, and documenting solutions. This role is critical for maintaining business continuity and ensuring effective IT operations in a fast-paced environment.

Benefits
  • 401(k) with up to 4% matching
  • Medical, dental, vision and life insurance
  • Paid time off that grows with your tenure
Things to weigh
  • Role requires on-site presence at both Davie and Miami Gardens locations; candidate should be open to travel between locations as needed
  • No mention of remote work options
  • Fast-paced environment may lead to high ticket volume and pressure
Job score2.6/5
Benefits2/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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