IT Support Engineer

TechnologyAdvice

Location

United States - On-Site Requirement

Posted

1 month ago

Department

Administration

What they actually want (must-haves)

2+ years of IT experience
Experience in end-user support, security, networks, remote environments, and access management
Experience in a SaaS-centric environment using Office 365 or Google Workspace
Background supporting both Mac and Windows environments
Strong troubleshooting and critical-thinking skills
Excellent verbal and written communication skills

What the job really is

The IT Support Engineer at TechnologyAdvice is responsible for providing hands-on technology support, managing day-to-day ticketing, troubleshooting technical issues, and overseeing hardware logistics. This role involves collaborating with the IT team to enhance support practices and security measures while ensuring productivity across Mac, Windows, and cloud environments. The engineer will also manage vendor relationships and lead projects to improve IT operations.

Benefits

Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives
Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays
Remote-First Culture: Work from the comfort of your home
Flexible PTO: Take the time you need, when you need it
Health Coverage: Medical, dental, and vision plans for you and your family
Insurance Protection: Life, AD&D, Short-Term, and Long-Term Disability coverage

Things to weigh

On-site work requirement in Nashville, Tennessee
No salary listed in the posting, but a range is provided
Employer work visa sponsorship is not available for this role

Job score3.4/5

Benefits5/5

Freshness4/5

Career value4/5

Role clarity4/5

Pay transparency0/5

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