Senior Solution Consultant - FSI

As a Senior Solutions Consultant at Talkdesk, you will lead the implementation of customer experience automation (CXA) and contact center as a service (CCaaS) solutions for clients, ensuring alignment with their strategic objectives. Your role involves providing hands-on support, driving post-implementation success, and collaborating with internal teams to enhance product offerings. You will also act as a trusted advisor to stakeholders, building relationships and contributing to the development of best practices for deployment.

• Pay Range (OTE Pay): $123,000 - $205,000
• Long term incentives in the form of equity and short term incentives of either bonus or commission
• Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP)
• Retirement Benefits: 401(k) plan
• Uncapped paid time off program for exempt employees and an accrual-based program for non-exempt employees
• 14 paid holidays each year

• No specific mention of the technology stack used beyond programming languages and APIs
• The role requires strong client management skills, which may not suit all candidates
• The position is remote, which may affect team collaboration dynamics