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Principal Forward Deployed Engineer, HLS

Talkdesk
Location
Seattle
Posted
2 months ago
Department
Engineering
Salary
$230,000 - $275,000
What they actually want (must-haves)
  • 10+ years of progressive experience in software engineering, systems architecture, or technical solutions engineering
  • 3+ years focused on cloud services architecting and deploying complex AI/ML/Agentic solutions in production
  • Experience leading client-side architecture and integration for large IT environments
  • Proven experience designing and orchestrating multi-agent systems
  • Exceptional proficiency in TypeScript, Python, JavaScript, or similar modern languages
  • Expert knowledge of enterprise integration patterns and enterprise data flows
Nice to have
  • Deep expertise with Retrieval-Augmented Generation (RAG) architecture and advanced vector database management
  • Specialized domain expertise in healthcare, retail/e-commerce, or contact center industries
  • Contributions to open-source AI frameworks or public technical thought leadership
What the job really is

The Principal Forward Deployed Engineer at Talkdesk is a technical leader responsible for guiding the deployment and scaling of the Agentic AI platform for major global enterprise clients. This role involves designing multi-agent architectures, writing production-grade code, and serving as a trusted advisor to executives on complex digital transformations. The engineer will also mentor team members and ensure high engineering standards while collaborating with product and engineering teams to align customer needs with core platform capabilities.

Benefits
  • Base pay range of $230,000 - $275,000
  • Eligibility for long-term incentives in the form of equity and short-term incentives of either bonus or commission
  • Health insurance including medical, dental, vision, life and disability insurance
  • 401(k) retirement plan
  • Uncapped paid time off for exempt employees
  • 14 paid holidays each year
Things to weigh
  • No specific mention of remote work options
  • High-level role may involve significant pressure and responsibility in fast-paced environments
  • Focus on enterprise-level solutions may limit exposure to smaller-scale projects
Job score4/5
Benefits4/5
Freshness1/5
Career value5/5
Role clarity5/5
Pay transparency5/5

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